Jeff Home Improvements
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- Matt H.New Albany, IN3395Jun 13, 2023
Charge much more than they should for the quality of work they do. Chris, the production manager, tried his best to make things right but his company's level of quality acceptance is just way too low. And Michael Branham, typical salesman, makes his commission and moves on. He'll talk and text you like you're best friends but couldn't care less about your project and satisfaction as long as he gets paid.
I had them do 21 windows, siding, and gutters on my house. I'm not picky or hard to get along with. Until the end. That's when I noticed an endless amount of poor quality work, especially around the windows. If you're picky at all, have them give you addresses of several previous jobs. If you're satisfied with that quality, then good luck. I didn't do that and wish I had.
And be prepared for your project to take much longer than quoted and your property to be a trash dump the entire time they're working. And be prepared to pick up hundreds of nails and screws the whole time because they don't bother running their magnet until the last day and don't even cover the entire area they worked.
I highly recommend using a more reputable company that cares. These guys are not it. They only gave any attention to a 2 month long project at the end when it was time for payment. Lesson learned the hard way with these guys.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jeff G.
Oct 14, 2023
Installers & customers conversations revealed several things compamy would not have done if not for customers requested
- Jun 20, 2022
Got 3 estimates for new seamless gutters and gutter guards. Michael Branham came to my house. Spent 5 minutes. Did not measure, no product brochures, nothing.
Michael stated "$7,500 bottom dollar". I almost busted out laughing.
My other two estimates were $2,675 and $2,725.
It's evident Michael either had no interest in the job or thought I'm ignorant.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Jeff G.
Jun 22, 2022
Hello Jim,
I strive to provide excellent products and services above and beyond the industry norm. I am sorry you’ve had a bad experience with Michael. We certainly value your opinion & your business & have other representatives available and would be able to provide additional options for your project.
Also if you desire I would like to talk with you in more detail about your experience. You can reach me direct at (502-741-4674.
Paul Lesse
Operations Manager
Jeff Home Improvememts - Metro T.Louisville/Jefferson County metro government (balance), KY02Aug 16, 2023
Not nice people well the old ( owner ) wouldn't except pay off had house sale told man buying our house no he don't think we should get any money his words was.. no if they get any money . The man he didn't believe he would say anything like that also owner old man was a real ass . This company greedy work they done on a few people know who used them was not good at all sent a man in age of late 60 to work on there house by his self mind you if was a really hot day he worked for hours even young kids had came afew times and did work. Would have this company on my dogs dog house. Oh and we sold our home you didn't hurt us but you made yourself look like old miserable greedy fart. Thanks
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Jeff G.
Oct 14, 2023
Not correct company
- Lonnie M.Otay Ranch, Chula Vista, CA0121Jun 23, 2021
Jeff Home Improvements is a great company to hire. They stick to your scheduled meeting time and they don't push you to buy or try and upsell you. I purchased all new gutters and downspouts for two of my homes and they installed them ahead of schedule. Will absolutely do business with them again in the future.
Helpful 1Thanks 0Love this 0Oh no 0 - D H.Eminence, KY01617Jun 25, 2021
Overpriced, and underwhelming work. They also damaged my siding and fixed it with non matching siding. Slight color variation and texture. Had to wrap my garage doors twice. Used aluminum when the had plastic weather resistant previously. My house smelled like smoke from the crew smoking constantly with my garage door open. Also put a while in my siding that was never fixed that one
Helpful 2Thanks 0Love this 0Oh no 0 - Michael C.HUNTERS HLW, KY01Aug 6, 2019
Had these guys replace a storm damaged roof and siding, they decided to do it it 20 degree weather so it literally blew off a few days later. They came out and redid the roof and it leaked into my master bathroom and utility room.
After they sent out a different guy to fix the water damage they sent me a bill for a job that wasn't completed yet. Nearly double their estimate, which is a ridiculous mark up at any point but considering all the hassle and incompetence it's absolutely ludicrous.
Had to call multiple times to get someone to finally come out and do my siding and downspouts. Now I have new holes in my siding, shingles that are still peeling off my roof and despite having called multiple times, leaving messages with people in their office, and being told someone would call me back I have yet to hear from anyone.Helpful 0Thanks 0Love this 0Oh no 0 - David E.Watson, IN0101Jul 13, 2019
I have been in construction for 18 years worked with many Rooffing companies, this one is the best that I've seen. They replace plywood that was decaying, installed the flashing and roof system correctly, (which a lot of times you have to educate roofers how to do) but not this crew they are good!
Thank you for a beautiful roof!!!Helpful 0Thanks 0Love this 0Oh no 0 - Ashley G.Clarksville, IN21Apr 5, 2018
We recently used Jeff Home Improvement after our finished basement flooded. Excellent customer service, excellent work and a quick turnaround time. Paul was fantastic with communication and follow up. Any future home Improvement needs, Jeff Home Improvement will be our first call.
Helpful 0Thanks 0Love this 0Oh no 0 - Michael H.Jeffersonville, IN052Sep 9, 2015First to Review
Contacted for an estimate, made appointment to have the storm damage assessed that week. They came out on schedule and viewed the damage. But, now over two weeks later there is still no contact or followup. Multiple voicemails have been left unreturned.
I previously had good experience with the company performing roof repair, but they must have changed over the last several years. Disappointed.Helpful 2Thanks 0Love this 0Oh no 0 - Jenni B.Scottsburg, IN06Jan 11, 2017
We recently had our roof replaced and I'm pleased to say that Jeff Home Improvement did a super job! I contacted them after getting an estimate from another company. That company left my house with me feeling uneasy and uncomfortable with their sales rep. My neighbor recommended I give Jeff Home Improvement a call and I'm so glad I did. Michael Branham came out, did an assessment and helped us every step of the way. With the other company, they were going to charge extra for numerous things that was included in the cost at Jeff Home Improvement. I feel comfortable with the platinum warranty and our roof looks beautiful. We also opted for the upgraded vent to help with cooling costs. I am very pleased with their service and would highly recommend them.
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Jeff G.
Jan 11, 2017
Jenni,
We are so glad to hear about the great experience you had with us! We know you will enjoy your roof for many years and we can't wait to work with you again. Thank you so much for the high honor of serving you and your family!
Kindest Regards,
Jeff Home Improvements
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